Mountaineer Plumbers

I live out-of-state and own a duplex in Grand Rapids. I needed to replace a water heater, and I’m very glad I chose Mountaineer Plumbing to do the job. I called a couple of large Grand Rapids plumbing companies, and I was passed along a phone tree until I was told that the person I needed to speak with was ‘busy with a customer,’ then I left a voice message. Only one company called me back, and this other company's estimator seemed more concerned with collecting his $75 fee for estimating the job than reassuring me they could do the work. When I called Mountaineer Plumbing the owner, Matt, picked up the phone himself. I liked that right away. His estimate was free, and I liked that, too. I arranged for Matt to see the project, and he offered me two ideas on how to replace the water heater. Excellent! I like choices. We agreed on a price and the work was done without complaint and without any additional costs. I know I will use Mountaineer Plumbing again because Matt was h...

Totally professional. They did not show up here with cheap toy like tools like the other plumbers. They came in with real plumbing tools. They cleaned our drains in thirty minutes what two other plumbing companies couldn't do in four hours. The other plumbers wanted to redo our plumbing system. I laughed. I am not a plumber, but I knew it was just a clog in the main line. Mountaineer Plumbers unclogged our pipes like it was nothing. Way to go guys! I will be calling you back again anytime I need a real plumber.

Best service. I was at work and a customer stole an item and flushed it down the toilet. Our toilets were clogged and flooding out the store. I called Mountaineer Plumbers, and within thirty minutes they were there, onsite, and was gone within an hour. Great plumber. Knows his stuff.