Mountaineer Plumbers

Mountaineer Plumbers came out and replaced my bad hot water heater in a timely manner and behaved most professionally. The job was done in half a day including the time it took to go get a hot water heater at a local business. I was delighted to find they could come out as quickly as they did since another plumbing service told me it would be 3-4 weeks before they could get to me. I couldn't go that long without hot water and Mountaineer Plumbers understood that. I will use Mountaineer Plumbers again. Edited to add: There was a problem with my basement being flooded afterward and the service man refused to come back and clean it up due to it being in our cat's litter box room and some feces were loose on the ground. The entire basement was flooded. When I called the owner to complain, he immediately showed up himself with equipment to clean up and offered to replace the rug from my daughter's sitting room as well as offering me discounts on future work. He has been very responsive ...

Best service. I was at work and a customer stole an item and flushed it down the toilet. Our toilets were clogged and flooding out the store. I called Mountaineer Plumbers, and within thirty minutes they were there, onsite, and was gone within an hour. Great plumber. Knows his stuff.

I live out-of-state and own a duplex in Grand Rapids. I needed to replace a water heater, and I’m very glad I chose Mountaineer Plumbing to do the job. I called a couple of large Grand Rapids plumbing companies, and I was passed along a phone tree until I was told that the person I needed to speak with was ‘busy with a customer,’ then I left a voice message. Only one company called me back, and this other company's estimator seemed more concerned with collecting his $75 fee for estimating the job than reassuring me they could do the work. When I called Mountaineer Plumbing the owner, Matt, picked up the phone himself. I liked that right away. His estimate was free, and I liked that, too. I arranged for Matt to see the project, and he offered me two ideas on how to replace the water heater. Excellent! I like choices. We agreed on a price and the work was done without complaint and without any additional costs. I know I will use Mountaineer Plumbing again because Matt was h...