Mountaineer Plumbers

I live out-of-state and own a duplex in Grand Rapids. I needed to replace a water heater, and I’m very glad I chose Mountaineer Plumbing to do the job. I called a couple of large Grand Rapids plumbing companies, and I was passed along a phone tree until I was told that the person I needed to speak with was ‘busy with a customer,’ then I left a voice message. Only one company called me back, and this other company's estimator seemed more concerned with collecting his $75 fee for estimating the job than reassuring me they could do the work. When I called Mountaineer Plumbing the owner, Matt, picked up the phone himself. I liked that right away. His estimate was free, and I liked that, too. I arranged for Matt to see the project, and he offered me two ideas on how to replace the water heater. Excellent! I like choices. We agreed on a price and the work was done without complaint and without any additional costs. I know I will use Mountaineer Plumbing again because Matt was h...

Totally professional. They did not show up here with cheap toy like tools like the other plumbers. They came in with real plumbing tools. They cleaned our drains in thirty minutes what two other plumbing companies couldn't do in four hours. The other plumbers wanted to redo our plumbing system. I laughed. I am not a plumber, but I knew it was just a clog in the main line. Mountaineer Plumbers unclogged our pipes like it was nothing. Way to go guys! I will be calling you back again anytime I need a real plumber.

We just bought a house in Fayetteville from out of town and upon closing realized we had a leak between the meter and the house. I did several searches and was horrified by most of the ratings and reviews for the plumbers in the area. I came across Mountaineer Plumbers and frankly I loved that the owner responded to all reviews - both good and bad. I decided to give them a shot. I'm so glad I did! With a leak in the front yard, urgency was important. Mountaineer Plumbers offered to show up in the evening or the next day. Our plumber Dave was awesome! He was thorough and efficient. Of course, my line wasn't where it should have been. Dave dug deep and found the leak. I opted to replace the entire line - again no easy task. Dave was the man. He professionally ran my new line and was meticulous about the installation. Finding your trusted service providers is critical when moving to a new area. I know who my plumbers are!